Exchange, Return & Refund Policy:
A store to find tools to enhance your production. Find the latest sample packs, plugin presets and projects at an affordable price.
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- Kindly note that all digital/software products (i.e. sample packs, flp files, presets) are non-refundable. This is because, unlike physical products, digital products cannot be truly returned by the customer. It remains in their possession indefinitely.
- You qualify a refund on digital products only if you made multiple payments for the same product, proof should be presented.
- For merchandise, acceptable reasons for refund are: flaw in item, item received is different from the one ordered.
- Incorrect sizes will be exchanged and not refunded.
- If you meet the requirements for a refund, email email@example.com.
- You qualify for exchange if the size you ordered does not fit.
- You qualify for an exchange if the item received is different from the one ordered.
- You qualify for an exchange if there is a flaw in the item received.
- If you meet the requirements for an exchange, email firstname.lastname@example.org.
- The packs sold are those used on the channel, watch the tutorial videos for overview.